Terms of Service

1. Acceptance of Terms

By creating an account or using the DepositProof platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all visitors, users, and others who access the Service.

2. Description of Service

DepositProof provides property managers and landlords with tools to document property conditions, organize move-in and move-out evidence, track deduction items, and generate security deposit disposition packets. The Service is provided "as is" for organizational and documentation purposes only.

DepositProof is a documentation tool and does not provide legal advice. Documents generated by the Service are organizational aids; their legal sufficiency depends on applicable jurisdiction-specific law and the accuracy of information you provide.

3. Acceptable Use

You agree to use the Service only for lawful purposes. You may not:

• Use the Service to harass, threaten, or defraud tenants or any third party.
• Upload content that infringes any intellectual property rights or violates any law.
• Attempt to gain unauthorized access to any account or system component.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use the Service to transmit spam, malware, or other harmful content.
• Represent that documents generated by DepositProof constitute legal advice or have been reviewed by an attorney unless they have been.

We reserve the right to terminate accounts that violate these terms, with or without notice.

4. Your Content

You retain ownership of all content you upload or create in the Service (photos, documents, tenant data). By uploading content, you grant DepositProof a limited, non-exclusive license to store and process that content solely to provide the Service to you.

You are responsible for ensuring you have the rights to upload any content, and that doing so complies with applicable privacy laws (including laws governing photographs of tenants or their personal property).

5. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@depositproof.claims if you suspect unauthorized access to your account.

6. Payments and Subscriptions

Paid plan details, including pricing, billing cycles, and cancellation terms, are described on the pricing page. All fees are non-refundable except as required by law or expressly stated in our refund policy.

7. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

DEPOSITPROOF DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT GENERATED DOCUMENTS WILL SATISFY ANY LEGAL REQUIREMENT IN ANY JURISDICTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEPOSITPROOF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DEPOSITPROOF'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO DEPOSITPROOF IN THE 12 MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify and hold harmless DepositProof and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

9. Dispute Resolution

9.1 Informal resolution

Before filing any formal dispute, you agree to first contact us at support@depositproof.claims and give us 30 days to attempt resolution.

9.2 Binding arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted in English. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver: You and DepositProof agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

9.3 Small claims court exception

Either party may bring an individual action in small claims court for disputes within that court's jurisdiction, in lieu of arbitration.

9.4 Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions, except as pre-empted by the Federal Arbitration Act.

10. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason with reasonable notice. You may cancel your account at any time from within the Service. Upon termination, your right to use the Service ceases, and we will delete your data in accordance with our Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time. We will notify you by email and by posting a notice in the Service at least 30 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms should be directed to support@depositproof.claims.